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PANEL

Future-Proofing Your CX Investments: The Tech, Data, and AI Imperative

Main stage
Speakers
  • Matteo Berlucchi

    CEO & Co-Founder, Healthily
  • Mario Schlosser

    Co-Founder & President of Technology, Oscar Health
About the session

In this age of regenerative AI and quantum computing, can we finally create truly personalized and equitable digital healthcare experiences? Join technology and AI leaders for a panel discussion exploring the advancements that will shape the future of healthcare CX. We’ll discuss the potential of regenerative AI to advance health equity, the power of quantum computing to enable next-level individual personalization, and the technology infrastructure you’ll need to harness it all. This session will also delve into the strategic decisions around building versus buying technology, and chart a responsible path forward given ethical and privacy considerations.