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fireside chat

Investing in CX transformation to drive profitability & loyalty

Strategy
Speakers
  • To be announced

Moderator
  • Naomi Adams  at  League

    SVP Customer Strategy & Solution Engineering
About the session

With new entrants bringing digital-first expertise to the healthcare marketplace, organizations across the industry are focused on transforming CX to stand out amid this disruption. CX transformation is no longer an option but a must for organizations that wish to retain patients and members and remain competitive in the modern era. Join this fireside chat to hear industry executives explain how organizations can leverage CX transformation to differentiate themselves in the market, increase loyalty and drive profitability.