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Agenda overview

League Connect 2023 attendees experienced inspiring keynotes, authentic panel discussions and intimate fireside chats. Keep an eye out for details on League Connect 2024.

On the agenda

Below is a look at what’s on deck for League Connect. This agenda is subject to change. Stay tuned—we will continue to update this page as the programming evolves.

Explore our conference tracks below:

February 9

Building a next-generation CX

9:00AM – 9:20AM
WELCOME

Opening Remarks

9:20am – 10:30am
Speakers
  • Malcolm Gladwell

    Bestselling Author

  • David Epstein

    Bestselling Author

  • Andrew Dubowec  at  League

    Chief Growth Officer

10:30am – 11:15am
Speakers
  • Jess Tschirki  at  League

    VP, Design

  • Kerry Weinberg  at  League

    VP, Data

11:15am – 11:30am

BREAK

11:30am – 12:00pm
Speakers
  • Geeta Nayyar  at  Salesforce

    Former SVP, Chief Medical Officer

  • Zoe Philippides  at  Moderna

    Chief Ethics, Compliance & Privacy Officer

  • Tom Sullivan  at  League

    Editor-in-Chief

12:00pm – 12:30pm
Speakers
  • Cary Grace  at  AMN Healthcare

    President and CEO

  • Amanda Zeidman  at  League

    VP People & Culture

12:30pm – 1:00pm
Speakers
  • Patrick Conway  at  Optum

    CEO of Care Solutions

  • Mike Butler  at  Providence

    Former President

1:00PM – 1:30PM

Lunch Break

1:30pm – 2:30pm
Speakers
  • Sarah Sossong  at  Commonwealth Care Alliance

    SVP, Digital Health & Informatics

  • Ashis Barad, MD  at  Allegheny Health Network

    Chief Digital Officer

  • Mack McGee  at  CareFirst BlueCross BlueShield

    Chief Marketing Officer

  • Brian Ancell  at  League

    President & COO

2:30pm – 3:00pm
panel discussion

A new era of CX

Speakers
  • Tracy Saula  at  Highmark Health

    SVP, Product & Health Experience

  • Amy Waldron  at  Google Cloud

    Global Health Plan Solutions Leader

  • Mike Serbinis  at  League

    Founder & CEO

3:00pm – 3:30pm
Speakers
  • Doug Johnson  at  Edward Elmhurst Health

    Chief Experience Officer

  • Mike Butler  at  Providence

    Former President

  • Tom Sullivan  at  League

    Editor-in-Chief

3:30pm – 4:00pm
Speakers
  • Jeff Leger  at  Shoppers Drug Mart

    President

  • Mike Butler  at  Providence

    Former President

  • Naomi Adams  at  League

    SVP, Customer Strategy & Solution Engineering

4:00pm – 4:45pm
Speakers
  • Caitlin Donovan  at  Uber

    Global Head of Uber Health

  • Alex Oshmyansky  at  Mark Cuban Cost Plus Drug Company

    Founder & CEO

  • Frank McGillin  at  The Clinic by Cleveland Clinic

    Chief Executive Officer

  • Andrew Dubowec  at  League

    Chief Growth Officer

4:45pm – 5:00pm
closing

Closing Remarks

Speakers
  • Mike Serbinis  at  League

    Founder & CEO

February 9

Unlocking scalable and repeatable engagement

9:00am – 9:20am
WELCOME

Opening Remarks

Speakers
  • Mike Serbinis  at  League

    Founder & CEO

9:20am – 10:30am
Speakers
  • Malcolm Gladwell

    Bestselling Author

  • David Epstein

    Bestselling Author

  • Andrew Dubowec  at  League

    Chief Growth Officer

10:30am – 11:15am
Speakers
  • Sara Vaezy  at  Providence

    EVP, Chief Strategy & Digital Officer

  • Sarah Donnelly  at  League

    VP, Product

11:15am – 11:30am

BREAK

11:30am – 12:00pm
Speakers
  • Geeta Nayyar  at  Salesforce

    Former SVP, Chief Medical Officer

  • Zoe Philippides  at  Moderna

    Chief Ethics, Compliance & Privacy Officer

  • Tom Sullivan  at  League

    Editor-in-Chief

12:00pm – 12:30pm
Speakers
  • Aashima Gupta  at  Google

    Director, Global Healthcare Strategy & Solutions

  • Michael Palmer  at  Aetna

    Former Chief Digital & Innovation Officer

12:30pm – 1:00pm
Speakers
  • Patrick Conway  at  Optum

    CEO of Care Solutions

  • Mike Butler  at  Providence

    Former President

1:00pm – 1:30pm

LUNCH BREAK

1:30pm – 2:30pm
Speakers
  • Sarah Sossong  at  Commonwealth Care Alliance

    SVP, Digital Health & Informatics

  • Ashis Barad, MD  at  Allegheny Health Network

    Chief Digital Officer

  • Mack McGee  at  CareFirst BlueCross BlueShield

    Chief Marketing Officer

  • Brian Ancell  at  League

    President & COO

2:30pm – 3:00pm
panel discussion

A new era of CX

Speakers
  • Tracy Saula  at  Highmark Health

    SVP, Product & Health Experience

  • Amy Waldron  at  Google Cloud

    Global Health Plan Solutions Leader

  • Mike Serbinis  at  League

    Founder & CEO

3:00pm – 3:30pm
Speakers
  • Richard Clarke  at  Highmark Health

    Chief Analytics Offier

  • Kerry Weinberg  at  League

    VP, Data

3:30pm – 4:00pm
Speakers
  • Jeff Leger  at  Shoppers Drug Mart

    President

  • Mike Butler  at  Providence

    Former President

  • Naomi Adams  at  League

    SVP, Customer Strategy & Solution Engineering

4:00pm – 4:45pm
Speakers
  • Caitlin Donovan  at  Uber

    Global Head of Uber Health

  • Alex Oshmyansky  at  Mark Cuban Cost Plus Drug Company

    Founder & CEO

  • Frank McGillin  at  The Clinic by Cleveland Clinic

    Chief Executive Officer

  • Andrew Dubowec  at  League

    Chief Growth Officer

4:45pm – 5:00pm
CLOSING

Closing Remarks

February 9

Powering your CX vision through partnerships

9:00AM – 9:20AM
WELCOME

Opening Remarks

Speakers
  • Mike Serbinis  at  League

    Founder & CEO

9:20am – 10:30am
Speakers
  • Malcolm Gladwell

    Bestselling Author

  • David Epstein

    Bestselling Author

  • Andrew Dubowec  at  League

    Chief Growth Officer

10:30am – 11:15am
Speakers
  • Paul Merrild  at  HealthSparq & Kyruus

    President

  • Harry Leider, MD, MBA  at  AposHealth

    Chief Medical Officer

  • Naomi Adams  at  League

    SVP, Customer Strategy & Solution Engineering

11:15am – 11:30am

BREAK

11:30am – 12:00pm
Speakers
  • Geeta Nayyar  at  Salesforce

    Former SVP, Chief Medical Officer

  • Zoe Philippides  at  Moderna

    Chief Ethics, Compliance & Privacy Officer

  • Tom Sullivan  at  League

    Editor-in-Chief

12:00pm – 12:30pm
Speakers
  • Sara Vaezy  at  Providence

    EVP, Chief Strategy & Digital Officer

  • Aaron Martin  at  Amazon

    Vice President, Healthcare

  • Kathleen Ellmore  at  Engagys LLC

    Co-Founder and Managing Partner, Consumer Healthcare Engagement

12:30pm – 1:00pm
Speakers
  • Patrick Conway  at  Optum

    CEO of Care Solutions

  • Mike Butler  at  Providence

    Former President

1:00pm – 1:30pm

LUNCH BREAK

1:30pm – 2:30pm
Speakers
  • Sarah Sossong  at  Commonwealth Care Alliance

    SVP, Digital Health & Informatics

  • Ashis Barad, MD  at  Allegheny Health Network

    Chief Digital Officer

  • Mack McGee  at  CareFirst BlueCross BlueShield

    Chief Marketing Officer

  • Brian Ancell  at  League

    President & COO

2:30pm – 3:00pm
panel discussion

A new era of CX

Speakers
  • Tracy Saula  at  Highmark Health

    SVP, Product & Health Experience

  • Amy Waldron  at  Google Cloud

    Global Health Plan Solutions Leader

  • Mike Serbinis  at  League

    Founder & CEO

3:00pm – 3:30pm
Speakers
  • Amy McDonough  at  Fitbit Health Solutions

    Managing Director & GM

  • Kathleen Ellmore  at  Engagys LLC

    Co-Founder and Managing Partner, Consumer Healthcare Engagement

3:30pm – 4:00pm
Speakers
  • Jeff Leger  at  Shoppers Drug Mart

    President

  • Mike Butler  at  Providence

    Former President

  • Naomi Adams  at  League

    SVP, Customer Strategy & Solution Engineering

4:00pm – 4:45pm
Speakers
  • Caitlin Donovan  at  Uber

    Global Head of Uber Health

  • Alex Oshmyansky  at  Mark Cuban Cost Plus Drug Company

    Founder & CEO

  • Frank McGillin  at  The Clinic by Cleveland Clinic

    Chief Executive Officer

  • Andrew Dubowec  at  League

    Chief Growth Officer

4:45pm – 5:00pm
CLOSING

Closing Remarks

Speakers
  • Mike Serbinis  at  League

    Founder & CEO