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ON THE AGENDA | MAY 6, 2026

CX starts with peak performance

This year, we’ll explore how to unlock peak performance in the age of AI. Together, we’ll discover how to harness the power within ourselves and our teams to accelerate CX transformation across the organizations we lead.

Plan your experience
One day. A packed agenda. Make every moment count.
10:00AM – 10:05AM EST
LEAGUE REMARKS

Welcome Address

  • Chris Lyon

    Chief Revenue Officer, League

10:05AM – 10:50AM EST
KEYNOTE

Head Start: The AI Advantage in Healthcare

  • Mike Serbinis

    Founder & CEO, League

  • Sol Rashidi

    World’s First Chief AI Officer, Cyera

10:50AM – 11:35AM EST
PANEL DISCUSSION

Navigating Change: Healthcare’s Next 10 Years

  • Brian Anderson

    President & CEO, CHAI

  • Prashanth Cannanbilla

    SVP, Chief Enterprise Delivery Officer, BCBS Louisiana

  • Raj Vavilala

    Chief Sales, Marketing and Product Officer, G.E.H.A

  • Sarah Hacker

    VP, Solution & Value Engineering, League

11:35AM – 12:05PM EST
PANEL DISCUSSION

Beyond Longevity: The Pursuit to Unlock Healthspan

  • Mohamed El-Demerdash

    President, Telus Health

  • Dr. Matea Deliu

    Physician & Clinical Lead Primary Care Digital Delivery, NHS

  • Laura O Riordan

    Chief Executive Officer, Doctor Care Anywhere

  • Joel Finlayson

    SVP International Growth, League

12:05PM – 12:35PM EST
KEYNOTE

Unlocking Your True Potential: League’s AI-First Performance Enhanced Platform

  • Colin MacDonald

    VP, Product and Partnerships in Product Management, League

  • Dan Galperin

    Co-Founder & CTO, League

12:35PM – 1:00PM EST
DEMO

AI Demo

  • Greg Dobson

    Distinguished Solution Engineer, League

1:00PM – 1:45PM EST
PANEL DISCUSSION

The AI Dream Team: Getting Your Teams Ready for Game Day

  • Charles DeShazer

    Former Chief Quality & Health Advocacy Officer, Cigna

  • Thomas MacMillan

    Chief Operating Officer, EmblemHealth

  • Manish Nautiyal

    CIO, Santa Clara Family Health Plan

  • Andrew Dubowec

    Chief Growth Officer, League

1:45PM – 2:15PM EST
PANEL DISCUSSION

The CX Edge: Healthcare’s AI-Driven Digital Transformation

  • Sam Sebastian

    VP, North America Regions, Google Cloud, Google

  • Murali Gandhirajan

    Healthcare and Life Sciences Field CTO, Snowflake

  • Amy Gleason

    Healthcare Interoperability Expert and Patient Advocate

  • Dan Galperin

    Co-Founder & CTO, League

2:15PM – 2:45PM EST
KEYNOTE

​​Unlocking Flow: How Leaders Cultivate Peak Performance

  • Steven Kotler

    Leading Expert on Human Performance and Best Selling Author, The Flow Institute

2:45PM – 2:50PM EST
LEAGUE REMARKS

Closing Address

  • Chris Lyon

    Chief Revenue Officer, League