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PANEL

Lessons from Leaders: The Highmark Story

Main stage
Speakers

  • Mike Bennett

    EVP, Chief Strategy & Transformation Officer, Highmark Health

  • Tracy Saula

    SVP, Chief Product & Experience Officer, Highmark Health

  • Stacy Byers

    SVP Experience, Design & Digital, Highmark Health

  • Jennifer Magaro

    SVP Product Solutions, enGen
Moderator

  • Brian Yeh

    VP, Customer Strategy, League
About the session

Inspired by the intellectual salons of 15th-century France, this intimate session offers a rare glimpse into Highmark Health’s CX transformation journey. Hear directly from cross-functional leaders in strategy, experience, digital, and technology as they share the strategic storytelling and collaboration required to execute this ambitious undertaking. Leave equipped with valuable insights and practical lessons applicable to your own organization’s CX transformation.