About the session
With only seven Medicare Advantage plans receiving a 5-star rating in 2024, it was a tumultuous year for payers looking to make a statement when it comes to their Star ratings. In this roundtable discussion, hear from Network Health CEO, Coreen Dicus-Johnson, who secured one of these seven coveted spots for her Wisconsin-based health plan. She’ll share how their high-touch model creates a healthcare experience their members love and the key role digital plays in consumer experience excellence.