About the session
| As Medicaid plans across the nation navigate HR.1 redeterminations, many also face the dual challenge of retaining members while managing a sicker, higher-cost population. In this roundtable, leaders from CareSource and Santa Clara Family Health Plan share how they are applying digital and omnichannel engagement strategies to ensure members successfully re-enroll, close care gaps, and stay connected to critical benefits.
The discussion will focus on what actually works when engaging the hardest-to-reach populations—where adoption has succeeded, where it has fallen flat, and how technology investments can de-risk ROI during one of the most disruptive regulatory periods Medicaid has faced. |