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PANEL

Ensuring Business Longevity: Global Healthcare CX Lessons

Main stage
Speakers
  • Jeff Leger

    President, Shoppers Drug Mart
  • Dr. Olatokunbo Alli

    CEO, Leadway Health
Moderator
  • To be announced

About the session

“But that won’t work here.” It’s a worn response echoed by exasperated healthcare executives who face increasing consumer experience demands while navigating layers of industry, country, and state-specific regulation. And these executives are not wrong. Many of the successful initiatives pioneered abroad will not apply in America, but some will… and market leaders are on the hunt. In this specifically curated session gain inspiration for business models, product offerings, and engagement strategies to drive growth and longevity in the American healthcare landscape.