Healthcare today is shaped by decades of legacy systems, incentives, and infrastructure—but what if we had the opportunity to start over?
In this fireside chat, former President of Providence Mike Butler sits down with Professor Sneh Khemka to explore what healthcare could look like if it were designed today—through the lens of personalization, engagement, and AI. Professor Khemka will draw from his experiences across U.S. healthcare, global population health initiatives, and the design of new healthcare environments. The discussion will challenge long-held assumptions about how care is delivered, experienced, and scaled.
Rather than prescribing a single model, this session examines the lessons leaders can take from both legacy systems and clean-slate thinking—and how healthcare organizations can begin moving toward more personalized, proactive, and engaging experiences within today’s real-world constraints.