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Panel

Leading with Innovation in a Consumer-Centric World

Business Track
Speakers

  • Tracy Saula

    SVP, Chief Product & Experience Officer, Highmark Health

  • Swati Mathai

    CEO & Co-Founder, XO Health

  • Jesse Horowitz

    Chief Product Officer, Oscar Health
Moderator

  • Michael Palmer

    Former Chief Digital & Innovation Officer, Aetna
About the session

Join industry leaders as they share their insights on defining culture, navigating unique organizational landscapes, and fostering a customer-centric ethos. The session will address challenges faced during cultural shifts, the impact on employee satisfaction, and unexpected learnings, providing strategies for building a culture that thrives in the digital age.