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keynote

Rule breakers, artists and innovators at the dawn of a new era in healthcare CX

Main Stage
Speakers
  • Malcolm Gladwell

    Bestselling Author
  • David Epstein

    Bestselling Author
About the session

We are on the cusp of momentous change in the healthcare industry but what that revolution is and how quickly it will take place are uncertain. In order to frame the story of healthcare innovation, it’s helpful to turn our attention to rule breakers good and bad, surprising lessons learned from the art world and what both of those foretell about the future of innovation in healthcare.