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PANEL

Scaling Personalization: Engaging the Modern Healthcare Consumer | Presented by Deloitte

Speakers
  • Chris Trant

    VP, Customer Experience & Revenue Operations, CDPHP
  • Colin MacDonald

    General Manager, Product & Core Platform, Amwell
Moderator
  • Matt Kaye

    Partner, Deloitte
About the session

​​Now more than ever, healthcare organizations are in a position to engage their consumers in a personalized manner: with relevant and compelling content, sent at the right time, and delivered through the right channel. With advances in data availability across the care ecosystem and innovations in analytics and AI, the tools to succeed are more readily available than ever before. Healthcare organizations can now not only drive personalization, but do it at scale while targeting their diverse populations of consumers. Join industry leaders Matt Kaye (Partner, Deloitte Digital), Chris Trant (VP, Customer Experience and Revenue Operations, CDPHP) and Colin MacDonald (General Manager, Product & Core Platform, Amwell) for a panel discussion on exploring the best tactics to make strategy a reality when it comes to personalization in healthcare.